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Create Your First Chatbot

This guide will walk you through creating your first AI chatbot with ChatMaven. We'll cover the basic setup and initial configuration.

Create a New Chatbot​

  1. Log in to your ChatMaven dashboard
  2. Click the "Create New Chatbot" button
  3. Enter a name for your chatbot
  4. Select the primary language for your chatbot
  5. Click "Create"

Add Your Data​

Your chatbot needs data to learn from. You have several options for adding data:

Option 1: Upload Files​

  1. Go to the "Data Sources" tab
  2. Click "Upload Files"
  3. Drag and drop your files or click to browse
  4. Supported formats:
    • PDF (.pdf)
    • Word (.docx)
    • Text (.txt)
    • Markdown (.md)
    • HTML (.html)

Option 2: Connect Website​

  1. Go to the "Data Sources" tab
  2. Click "Add Website"
  3. Enter your website URL
  4. Configure crawling settings:
    • Crawl depth
    • URL patterns to include/exclude
    • Authentication (if required)
  5. Click "Start Crawling"

Option 3: API Integration​

  1. Go to the "Data Sources" tab
  2. Click "API Integration"
  3. Get your API key from the settings
  4. Use our API to programmatically add content 
    curl -X POST https://api.chatmaven.ai/v1/content \
      -H "Authorization: Bearer YOUR_API_KEY" \
      -H "Content-Type: application/json" \
      -d '{"content": "Your content here"}'

Train Your Chatbot​

After adding your data:

  1. Go to the "Training" tab
  2. Review your data sources
  3. Click "Start Training"
  4. Wait for the training to complete (usually 5-15 minutes)

Test Your Chatbot​

  1. Go to the "Preview" tab
  2. Use the chat interface to test your chatbot
  3. Try different questions related to your content
  4. Review the responses and accuracy

Next Steps​

Now that your chatbot is created and trained, it's time to customize its appearance and behavior!​

FAQ and troubleshooting​

I created a chatbot but do not see it on the site.​

Complete deploy steps: copy the snippet or enable the integration, publish your site/theme, and verify the correct agent is selected for that channel.

The bot gives wrong answers early on.​

Add knowledge sources, tighten instructions in AI config, and test with real customer questions. Use preview or staging before pointing production traffic at it.

Can I rename or duplicate the chatbot later?​

Yes from Agents in the product. Duplicating helps when you want different knowledge or branding per brand line.